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Overview

The following citation as “Terms of use” is subjected for terms and condition between you and Retailmart.com (will also be known as “the Service” for further explanation). Your act of accessing, browsing, and using of the Service acknowledges that you have agreed to all terms of use of the services after proper reading and understanding. Your act of accessing, browsing, and using of the Service also acknowledges that you have been bounded with these terms and conditions which have been formulated under all applicable laws and regulations. If you do not agree to these terms of use, please do not use this Website.

It is also notified to you that please keep reading these terms and condition time after time as changes may occur for better explanation of the website and its terms of use.

Use of Site

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian.

Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.

Content provided on this site is solely for informational purposes. It is your sole responsibility to consult a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health related condition. Submissions or opinions expressed on this Site are that of the individual expressing such Submission or opinion and may not reflect our opinions. Product representations expressed on this Site are that of the vendor and are not made by us.

We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and we have no obligation to investigate the authorization or source of any such access or use of the Site. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

Trademarks

The Trademark and trade dress are properties of Retailmart and cannot be used anywhere without a prior written consent. Trademarks not owned by Retailmart that appears on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Retailmart.

Site Property

Any material that Retailmart.com contains, including, but not limited to, texts, data, graphics, pictures, sounds, videos, logos, icons or html code remains to be the property of Retailmart.com or the third party’s.

You may use this material for personal and non-commercial purposes in accordance with the principles governing intellectual property law. Any other use or modification of the content of the Company’s web site without Retailmart’s prior written authorisation is prohibited.

Reviews, Comments, Communications and Other Content

With an account of Retailmart, you may post your reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Retailmart.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

By posting of material or ideas on The website, you grant Retailmart and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable license and right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such ideas and content throughout the world in any media. You grant Retailmart and its affiliates and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Retailmart or its affiliates for all claims resulting from content you supply. Retailmart has the right but not the obligation to monitor and edit or remove any activity or content. Retailmart holds no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from Retailmart are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Retailmart and its affiliates attempt to be as accurate as possible. However, Retailmart does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

OTHER PARTY BUSINESSES

You agree to the Terms under which several links are provided on site for other parties. Retailmart is not responsible for any of your business, mannered with third party. The responsibility of examining of evaluating the business of third party is not borne by the Retailmart. Retailmart does not also warrant the offering of these businesses or individuals or the content of their web sites. Retailmart does not assume any responsibility or liability for the actions, products, or content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Disclaimer Of Warranties

This site is offered by retailmart on an "as is" and "as available" basis. Retailmart makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the fullest extent permissible by applicable law, retailmart disclaims all warranties, express or implied, including, but not limited to, implied warranties of noninfringement, merchantability and fitness for a particular purpose. Retailmart does not warrant that this site, its servers, or e-mail sent from retailmart are free of viruses or other harmful components.

LIMITATION OF LIABILITY

Retailmart does not hold or will not bear any kind of liability that occurs due to use of website, link to third party and the service. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Release by agreeing terms of retailmart, you release remise and forever discharge the retailmart and its service providers and each of their respective agents, directors, officers, employees, information providers, service providers, suppliers, licensors and licensees, and all other related, associated, or connected persons from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs, and disbursements of any nature and kind whatsoever and howsoever arising, whether known or unknown, which now or hereafter exist, which arise from, relate to, or are connected with your use of the service.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Before any transaction through the site, please review other policies, such as our Privacy Policy, Others Policies, Terms and Conditions, posted on this site. These policies also govern your visit to Retailmart. All right of alteration in Terms are reserved in account of Retailmart and it can change these terms at any time without any previous notification. If any of these terms and conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

TERMINATION OF THE SERVICE

If you breach any provision of this Agreement, you may no longer use the Service. Retailmart.com may, in its sole discretion, change, suspend, or terminate, temporarily or permanently, the Service or any part of it at any time, for any reason, without notice to you and without liability to you or any other person. If Retailmart.com terminates this Agreement for any reason, it continues to apply and bind you with respect of your prior use of the Service, including payment of any charges accrued in connection with use of the Service. Upon termination, Retailmart.com may remove from the Website and permanently delete and destroy any Member Content that you or others may have posted or submitted without any prior notice or liability to you or any other person.

INDEMNIFICATION

You agree to indemnify and hold Retailmart.com, its subsidiaries, affiliates, officers and employees, and service providers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, the violation of this Agreement by you, or the infringement by you, or other user of the Service using your computer, of any intellectual property or other right of any person or entity. Even though prohibited, people may provide information that is offensive, false, harmful, or deceptive. Retaimart.com and its Service providers assume no responsibility whatsoever for such content or actions.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Applicable law

This site is created and controlled by Linxmart. The laws of India shall apply and courts in Delhi/New Delhi shall have jurisdiction in respect of all the terms, conditions and disclaimers. Linxmart reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of Linxmart.

Company Overview

Retailmart.com is a comprehensive, full-featured ecommerce product that enables you to build and operate a profitable and direct-to-customer business. retailmart's intuitive, self-service toolset enables you to easily and rapidly build and manage your online business, at a very low cost of operation. Retailmart offers you full control and flexibility to manage customer experience across multiple channels (website, store, phone), incorporates Eperium's ecommerce expertise for ongoing seller success, and leverages the strength and reliability of virtual infrastructure. You can get started with zero hardware and software investment and with no long term contracts.Eperium is leading ecommerce company in europe and partners of Intershop. Intershop serves customers like xerox, bmw, otto, mexx, xerox,bosch.

Retailmart provides you following benefits:

What is Cash on Delivery?
Cash-on-Delivery (C-o-D) is an alternate method of purchasing from us, other than Online (By Credit/Debit card and Netbanking) and Cheque/DD/Money Order. In the C-o-D payment terms or C-o-D service, you pay at the time of the actual delivery, rather than paying in advance.

Are there any hidden terms and conditions for a C-o-D purchase?
The maximum order value for a C-o-D payment is Rs. 50,000. It's strictly a cash-only payment method; Cheques or Demand Drafts will not be entertained. Also, e-Gift Vouchers or Store Credit cannot be used for C-o-D orders.

Placing a Cash-on-Delivery (C-o-D) Order
  1.   All items that have the "Cash-on-Delivery Available" Icon are valid for order by Cash-on-Delivery. Add the item(s) to your cart and proceed to checkout.
  2.   When prompted to choose a Payment Option, select "Pay By Cash-on-Delivery"
  3.   Once verified and confirmed and be processed for shipment in the time specified, from the date of confirmation.
  4.   You will be required to make a Cash payment to our Courier Partner, only at the time of delivery of your order.
Terms & Conditions
  1   The maximum order value for C-o-D is Rs. 50,000
  2   e-Gift Vouchers or Store Credit cannot be used for C-o-D orders
  3   Please make ONLY Cash Payment at the time of delivery. Cheques or Demand Drafts will not be entertained

Contact Us
Couldn't find the information you needed? Please contact us.

Cancelling Order
Orders once placed can only be cancelled within 24 hours. Once the order is dispatched, requests regarding the cancellation of orders will not be entertained.

Returning Order
We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns within 15 days as follows:

Damaged / Defective:
In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 15 days from the date on which these goods are delivered.
  •   Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged.
  •   Products damaged while being used do not qualify for a refund or replacement.
  •   In case we are unable to replace the damaged / defective product, we will refund your amount.
  •   In the event you return any product which is delivered to you in damaged/defective condition, we will also refund the shipping charges applicable to that item.

Note: Products that have been assembled and/or installed cannot be returned in this manner. These include furniture and consumer durables such as TVs, fridges, washing machines or air conditioners. Please contact your local authorised service centre of the manufacturer for such products, and follow their instructions.

Product not to your liking:
We will accept returns of only Apparel if the product is not to your liking. You can return any product that fails to meet your expectation, no questions asked, as long as it is in its original packaging and is accompanied with its invoice.

Note: Personal items including Lingerie is excluded due to hygiene reasons.

Returns through Courier Collection:
  •   You may contact our Customer Care within 15 days of having received the product and request a return/exchange. We will arrange for the products to be collected from the delivery address through courier and shall process the return/exchange subject to receipt of the products at our location in unused condition and in its original packaging along with the invoice, failing which return/ exchange may not be possible.
  •   If you request a return through courier collection, at the time of collecting the products, you will be given a courier Airway Bill, which is to be retained for future reference.

Refunds:
We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer.
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.
Please note that we shall not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.

Please call us on 91-120-418-86-50 or mail us at support@retailmart.com if you have any questions.