Privacy Policy

Introduction The website [www.Retailmart.com] is a service provided by Digihive Solutions Pvt. Ltd. which has its registered office at 366 Gali Sheikh Sarai, Ajmeri gate, new Delhi. Digihive Solutions Pvt. Ltd and its subsidiaries ( “Retailmart” and “ tradebrio”), respect your privacy concerns. This Privacy Notice describes the types of personal information we collect, how as a store we handle and use the information, with whom we share it, and the choices you can make about our collection, use and disclosure of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. This Privacy Notice is incorporated in the Terms of Use and therefore governs your use of the Retailmart websites and/or any services offered by RETAILMART. By visiting the RETAILMART websites and/or utilizing any services offered by RETAILMART you agree to and accept the the-current practices and policies governing your use of the RETAILMART websites and/or utilizing any services offered by RETAILMART. Further, by accepting this Privacy Notice, you consent to the manner of collection, handling, usage, disclosure and transfer of your personal information as set out in this Privacy Notice. The phrase “personal information” refers to any information by which you or the device you are using to connect to the Internet can be identified. Information we collect We may obtain personal information about you from (this includes any information that you may provide (i) while registering as a member, (ii) engaging in transactions, (iii) searching products and/or services, etc.), mobile applications, when you call or email us or communicate with us through social media, or when you participate in chats, forums, opinion polls, surveys, bulletin boards, discussion boards or in events or other promotions.

Your billing address Your shipping information (including the shipping address and phone number) or shipping information of other people to whom purchases have been shipped at your request. We will be using a third party platform for outgoing calls. Information you provide by interacting with us through social media, including photographs Location information, such as the real-time geographic location of the device on which you install our mobile applications Shopping behaviour and preferences, and a record of the purchases you make on our websites and product searches conducted by you Other details that you may submit to us or that may be included in the information provided to us by third parties (for e.g. updated delivery addresses provided by our carriers, etc.) In addition, when you visit our websites or use our mobile applications, we may collect certain information by automated means, such as cookies and web beacons.

A general geographic location (such as country and city) from which a visitor accesses our websites Search terms that visitors use to reach our sites How we use the information we collect We may use the information we obtain about you to: Register you for membership at our websites, and manage and maintain your account on the sites Provide products or services you request Process, validate, confirm, verify, deliver and track your purchases (including by processing payment card transactions, [arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone) Maintain a record of the purchases you make on our sites Respond to your questions and comments and provide customer support Communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you Enable you to communicate with us through our blogs, social networks and other interactive media Publish your testimonials about RETAILMART, including on our websites and blogs, and on social networks (if we choose to publish your testimonial, we will include only your first name, last initial, city and state) Analyse and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read) Analyse trends and statistics regarding visitors’ use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users Enforce our Website Terms of Use and Product Policies Comply with applicable legal requirements and industry standards and our policies This data collection and ad targeting take place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

Information we share We do not sell or otherwise disclose personal information about you, except as described in this Privacy Notice. We may share the personal information we collect with our parent, affiliate and subsidiary companies, business partners, franchisees, marketing agents, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, including to communicate with you about products and services, offers, events and promotions that we believe may be of interest to you. We may also share personal information with our service providers who perform services on our behalf. On your behalf RETAILMART holds the right to use your particulars for forwarding/returning your order. These service providers are not authorized by us to use or disclose your personal information except as necessary to perform services on our behalf or comply with legal requirements.

We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. We maintain technical safeguards designed to assist us in protecting the personal information we collect. Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective. To further protect yourself, you should safeguard your account user name and password and not share that information with anyone. You should also sign off your account and close your browser window when you have finished your visit to our sites. Please note that we will never ask for your RETAILMART account user name or password via email. We will post a prominent notice on our websites to notify you of any significant changes to our Privacy Notice and indicate at the bottom of the notice when it was most recently updated. How to contact us If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at info@retailmart.com.